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Amichai Shekel

Amichai Shekel

Content Creator, Speaker, and Founder of AI Master

  • Facebook
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  • AI agents for business
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  • Business automation
  • Claude Code workshop

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  • 058-774-4812
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Amichai Shekel

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AI agents for business

Less manual work more processes moving forward.

An AI agent for business can read an inquiry, check your systems, and take the next step: reply, schedule, update a record, or hand off to a person. Amichai Shekel implements these agents after work with 74 organizations and a community of 320,000 followers. The goal is less repetitive load, not replacing human judgment.
See if your process fits an agent
WhatsApp

From inquiry to action

01

Understands

Reads the inquiry and its business context

02

Checks

Accesses the approved information and systems

03

Acts

Responds, updates, schedules, or hands off to a person

04

Records

Logs the action so it can be reviewed

What is an AI agent?

It does more than answer it takes action.

A chatbot gives an answer. Traditional automation follows fixed rules. An AI agent works toward a goal, uses approved information and tools, and completes multiple steps within clear limits.

01

Chatbot

Answers questions using prepared content, but usually leaves the next step to a person.

02

Automation

Follows a fixed path: when a specific event occurs, it triggers a predefined action.

03

AI agent

Understands context, chooses among approved actions, uses business systems, and hands off when human judgment is needed.

Where it saves time

Start where the work repeats.

The best first use case is usually a high-volume process with clear rules and a measurable outcome.

01

Customer service and WhatsApp

Answer recurring questions, check status, collect details, and hand complex inquiries to a representative with a summary.

02

Lead qualification and follow-up

Send an initial response, ask qualifying questions, log details in the CRM, follow up, and route qualified leads to sales.

03

Meeting scheduling

Check availability, suggest times, collect information before the meeting, and send reminders.

04

Operations and back office

Read documents, update systems, prepare reports, and handle tasks currently copied between emails and spreadsheets.

05

Internal team knowledge

Find answers in procedures and documents, guide employees, and summarize information without searching several places manually.

06

Sales and proposals

Gather requirements, prepare a proposal draft, and update the next step, with human approval before sending when needed.

Is it right for your business?

Not every process needs an agent.

Before building, we check whether an agent is the simplest and safest solution. Sometimes standard automation is enough.

A good place to start

  • +The task repeats frequently and takes a consistent amount of time
  • +The inputs, rules, and outcome can be defined
  • +The required information exists and is organized and accessible
  • +Handling time, quality, or completion rate can be measured

Pause and assess first

  • +Most cases are exceptions that require professional judgment
  • +There is no reliable source of information for the agent to use
  • +The agent would perform a sensitive action without human approval
  • +No one in the business is responsible for review and maintenance

How to implement an AI agent

One process before a complete system.

Start small, test with real cases, and expand only after the process works reliably.

  1. 01

    Map the current workflow

    Identify who handles the task, where the information comes from, how many cases there are, and what a good outcome looks like.

  2. 02

    Define actions and limits

    Set what the agent can access, what it may do, and when it must hand the task to a person.

  3. 03

    Build a focused pilot

    Connect only the systems the process needs and test the agent on real examples before wider use.

  4. 04

    Launch, measure, and improve

    Track handling time, errors, human handoffs, and business outcomes, then adjust the agent accordingly.

Control and oversight

Autonomy within clear limits.

A useful agent does not have access to everything. It receives only what the task requires, and every sensitive action remains under oversight.

01

Limited permissions

Access only to the information and actions required for the defined process.

02

Human approval

Checkpoints before payments, sensitive messages, data changes, or decisions with significant consequences.

03

Logging and monitoring

Records of actions and results to identify errors, understand costs, and improve quality.

04

A clear human handoff

Structured routing for exceptional cases, including the context already collected.

Questions before you start

What businesses want to know.

Cost and timeline depend on the process, the number of systems, and how independently the agent should operate. A short discovery process supports a responsible estimate.

It is a system that works toward a goal, reads information, and uses approved tools to complete a business process. Unlike a chatbot, it can also update a CRM, schedule a meeting, prepare a document, or hand off a task.

A chatbot focuses on conversation and answers. An agent connects conversation to action: it can check information in a system, complete steps, and record the result within defined permissions and rules.

In many cases, yes, depending on the systems, permissions, and available APIs. We review the connections before proposing a solution and do not promise an integration before technical verification.

There is no single price. An agent that answers from a knowledge base differs from one connected to several systems that takes actions. Pricing is set after defining the process, integrations, usage volume, and required controls.

The timeline depends on information quality, integration availability, and process complexity. We start with a limited pilot and connect it to day-to-day operations only after testing.

We define permissions by need, limit access to information, log actions, and retain human approval at sensitive points. Exact requirements depend on the information and systems involved.

Get in touch

Let's figure out what you need.

Tell us what you need, and we’ll suggest a suitable next step.

No pressure or commitment. We’ll start with a short call to understand what fits.

  • Choose a topic and share a few details
  • Get a tailored answer and recommendation
  • Or contact us directly by email or phone

How can we help you?

Choose the option closest to what you need.